Your complete satisfaction is our Number One Priority! This page is dedicated to helping our prospective puppy parents -- especially first-time parents -- to simplify the adoption process.
Personal Service is the hallmark of our family practice. Above all, we want your Puppy Match experience to be delightful! We solicit your comments, recommendations and questions:
We have prepared three simple steps to a successful and hassle-free adoption:
A. Please take the time to examine the extensive resources offered through our web site. The information offered in these pages is designed to give help you arrive at a perfect puppy match as well as to support you through and beyond the adoption process. We especially recommend the following pages for first-time puppy parents:
We also highly recommend a visit to our Library. You will probably have many of your questions answered, at your convenience.
B. Please examine our Pet Companion Contract Information page. There you will find the interactive form which will allow you to enter the necessary information for the Adoption Process, as well as the contract terms.
C. When you have decided that a certain puppy would be a good match for you and would like to purchase please give me a call, Toll-Free at 1.888.925.6624 (9:00am - 5:00pm Central Time)
After we visit with each other and we both feel that this puppy will be the Perfect Match for you, I will then ask for you to fill out our Pet Companion Contract Information.
You will have 24 hours from the time you verbally commit to your puppy to call or email me to send the funds:
Forms of payment are: MC VISA or Paypal (2.5% fee added) Personal Check, Cashier Check, or Money Order. Credit card payments are processed within 24 hours and you will receive your shipping information (phone or email) within 48 hours of receiving your payment. When using personal checks, cashier checks or money orders we will hold said puppy for 24 hours. We then will need to receive (phone or email) a confirmation/tracking # (send Express Mail, UPS or FedEX) confirming that the funds were sent. From the day funds arrive you will receive within 48 hours your shipping info.
USPS Express Mail Payments Puppy Matchmaker Services P.O. Box 576 Chouteau, Oklahoma, 74337 |
FedEX or UPS 13029 South 437 Road Locust Grove, Oklahoma 74352 |
I prefer using Fed-Ex or US Postal Service "Express Mail" for overnight transmittal of funds -- the average cost of either service is $15.00. Both services will have a tracking number on your receipt (so it can be tracked if lost) and I must sign for it when it arrives.
ALL USPS Express Mail payments MUST be sent to:
Puppy Matchmaker Services
P.O. Box 576
Chouteau, Oklahoma, 74337
Call me with the tracking number that appears on your receipt within 24 hours.
You will be required to send full payment (50% if puppy is 6 weeks or younger) plus $250 shipping and handling cost which includes crate and health certificate. when full payment is received you will be notified via email or phone that your funds have arrived and generally your shipping info can be provided at that time. All deposits are non refundable. If after you have sent funds, and you are no longer able or willing to purchase the puppy a refund of 50% of the purchase price is sent back to you.
-- Carrie Sawyer, The Puppy Matchmaker